Documents

• About Aux Account

  About Your Auxiliary Services ID and Password USC Auxiliary Services ID and password is associated with your USC Auxiliary Services … Read more →

• Workday Access

  To access Workday: http://employees.usc.edu/ go to the link to the USC Employee Gateway webpage. Click the Workday button in the middle of … Read more →

• MAC Encryption

  MAC Laptop Encryption Per ITS new policy, this is a document to provide details on turning on file vault for … Read more →

• Computer Purchase Specifications

  Windows We recommend to go with the medium specifications as the minimum for hardware requirements. Desktops: Any from the Optiplex … Read more →

• Voicemail PIN Reset

  Voicemail issues are handled by ITS. ITS will require you to submit a Communication Service Request (CSR) or Technology Management … Read more →

• Request To Change “USC” Email Name

  Request To Change “USC” Email Name There are only a few circumstances where you can request to have your username … Read more →

• Phone Conferencing Using ITS And/Or AT&T

  Information Technology Services (ITS) offers several ways for USC faculty and staff to place conference calls. These options include three-way … Read more →

• Suspicious Emails or Spam

  Suspicious or Spam emails can be any of the following: Emails from a known sender that seem suspicious or out … Read more →

• ASIT Systems And Support

  ASIT Systems and Support– All systems below are approved by ASIT.  Fully managed ASIT systems will receive level 1 and … Read more →

• Computer Software Recommendations

  Software Recommendations for Computers: Given below is a list of software that are recommended to be installed: Antivirus: Sophos Endpoint Security … Read more →

• Request CAPS Account

  The Finance and Accounting department handles all requests for CAPS inquiries Alex Gonzalez handles all CAPS accounts for both new … Read more →

• LANDESK Remote Control

  Gateway mode Get the computer name Open Command Prompt (cmd.exe) Click on ‘Start’ > search “cmd” > and press enter. … Read more →

• Activate Your USC NetID

  Activate Your USC NetID 1. Go to http://itservices.usc.edu/uscnetid/ and click on “Activate your USC NetID” 2. Input your 10 didgit … Read more →

• Install Software From Landesk Portal

  Install Software From Landesk Portal Open the start menu and find the “LANDesk Management” folder. Open the “Portal Manager”.   … Read more →

• Voicemail Setup

  Setting Up Your Mailbox You will need to complete a brief setup process the first time you access your mailbox. … Read more →

• Computer Purchase Specifications

  Windows Purchasing Desktops or Laptops: The specifications listed below should be the guidelines: For Desktops: Any from the Optiplex series For … Read more →

• Create a USC-standard email signature

  The following steps will guide you on how to properly create a USC-standard email signature: In Outlook, click New Message. … Read more →

• About Your USC Password

  Your USC password is also referred to as your USC NetID password, your UNIX password, and your enterprise password. It … Read more →